AM 2015 Aftersales Conference announced

7 January 2015

AM has announced initial details of its 2015 Aftersales Conference, taking place on Thursday 16 April at the Crowne Plaza Heythrop Park in Oxfordshire.

Aftersales - Today, tomorrow and beyond is the theme, and the event will show how a changing world can present new opportunities in the aftersales arena.

Even in the face of changing consumer behaviour, evolution in vehicle drive-trains and a constantly shifting legislative framework, businesses can find new income streams and refine current practices. Ways to strengthen communication strategy and improve customer retention will also be covered.

As well as a range of main stage speakers from the automotive sector and beyond, there will be workshops covering a wide variety of aftersales topics with the goal of helping franchised dealers become more profitable.

Sponsor expertise on hand

The event's main sponsors CitNOW and EMaC will be on hand to share their expertise.

CitNOW will show how to meaningfully enhance your online offering via video content and other channels. Meanwhile, EMaC will demonstrate how offering service plans can mean increased customer retention.

Further details on speakers and workshops will be announced shortly.

Tickets are available to dealers and manufacturers, with a limited number of supplier tickets on sale. To book, please contact Emma-Louise Kinnaird on 01733 395133, email or visit the booking pages online at