Latest news

CDK Global demonstrates profit potential of the connected car

7 April 2015

With the rollout of connected car technologies, franchised dealers need to prepare for a big a shift if they are to profit from the ‘connected age’

Future-proofing and profitability at the AM Aftersales Conference 2015

31 March 2015

Future-proofing your business and how to make inroads into profitable new areas will be top of the agenda at the conference, taking place later this month.

'It's not just about price' - Zenith on car dealers winning more fleet servicing

27 March 2015

Franchised dealers could be taking a much larger share of business in the lucrative fleet sector, but are still falling short in a number of key areas.

Aftersales: Learn how thinking like a dentist can improve your performance and CSI

23 March 2015

Car dealers are to be given insight into best identifying and capitalising on key upselling opportunities by a leading profit consultant and business author.

'Car dealers need to accommodate the consumer’s entire car owning lifecycle'

12 March 2015

Franchised dealers need to build the infrastructure to meet the needs of the consumers' entire car ownership cycle.

Missed upsell opportunities revealed by 40 year veteran of the repair sector at AM event

3 March 2015

Charles Eveson, MD of Kernahan Service will reveal lessons learned from nearly 40 years in the franchised and independent sector at the Conference.

The impact of service plans on customer retention

23 February 2015

"In an increasingly fragmented aftersales marketplace, service plans can mean the difference between keeping your customers or seeing them slip away."

Steve Young to speak at AM 2015 Aftersales Conference

18 February 2015

Managing director at ICDP Steve Young is the latest speaker to be confirmed for the AM Aftermarket Conference 2015.

How personalised video can help car dealers

12 February 2015

Alistair Horsburgh, of CitNOW, will demonstrate the benefits of personalised video to car dealerships and their customers within the aftersales process.

Customer retention via Grass Roots at AM 2015 Aftersales Conference

9 February 2015

Customer retention and return, and how proactive marketing and innovative communications strategies can help reduce drain among existing customers..